I don’t know about you guys, but slow computers can really affect my whole day.  I have too many things going on to wait for the box under my desk to chug along (plus low patience levels don’t help my mood). 

Have you ever been faced with a problem you just could not figure out a solution to?  You know what I’m talking about.  You just get to that point where you hit a wall and feel like your brain couldn’t possibly find you a legitimate answer, or even a fairly decent idea.

"A person who works with a "messy" or cluttered desk spends, on average, 1 1/2 hours per day looking for things or being distracted by things or approximately 7 1/2 per workweek." (Source: http://www.timemeter.com/articles/time_management_facts_and_figures.shtml)

Ready for that one simple tip?  Here it is: Figure out your company’s daily process.

We know, we know!  Our last post was just about the official first day of summer and the summer solstice.  And we meant every word of it.  But that does not mean you should focus all you got on the summer and completely forget about the coming winter.

We as a field service software company see the 2% pop up a lot.  It comes out at different times, from different people.  And at times, the 2% can be a worry for our customers.

Your office staff most likely consists of one or a few people (either family or hired) answering the phones and emails, directing your technicians to where they need to be, invoicing, etc.  They are like your home base with information traveling to and from them.  So you can bet they have their own system in place for how they do things, which is great, until you want to introduce something new.

Not two terms you’d think to hear in the same sentence right?  Unless, of course, it’s to say “My techs would never consider field service management solutions.”  But realistically, they should be used together more often.

Your techs have a Git-R-Done attitude.  They want things fixed quickly, done once, and done right.  It can be hard to convince them that a field service management solution will actually be beneficial to them and make their lives easier.  All they really see is that they have to learn a new system and that doing paperwork is not their job.

Yes, the choosing of a device can be as scary as lions and tigers and bears…oh my!  With technology ever expanding, it can be a truly difficult task to find a device that will work for your guys out in the field (and not cost you a fortune).

There are a variety of factors to look at when choosing a new device.  Here are just a few things to consider:

I have a friend who is getting married this afternoon.  Together we have planned, prepared, and practiced every little detail. Over the year details have changed, but we were always prepared with a sure fire backup plan.