HindSite Blog

March 25, 2024 3 min read

Look, at the end of the day, you operate a business, which means it all comes down to the bottom line. And the way you know your bottom line? Know your margin. Now your service margins should be some of the best (certainly better than installs), but here are some surefire ways to really screw them up. 

February 23, 2024 3 min read

The Texas Irrigation Associationand HindSite Software co-hosted a virtual “Coffee with Contractors” event, and as always, the conversation was excellent. Getting top contractors in a room to have an open conversation about the industry - its issues, opport...

January 03, 2024 4 min read

We believe that Green Industry contractors are true entrepreneurs. They often start or run family-owned businesses, and grow them until retirement. Their hard work and focus on the field take up a large portion of their time.

December 13, 2023 3 min read

We’ve heard time and time again, “I could grow faster if I could just find good people.” The good news is that there are good people out there if you know how to find them. This list of tactical tools and key cultural elements will help you hire, retain, and grow your people, and your business. 

December 05, 2023 2 min read

A roadmap of integrated features designed to save contractors time has been announced between Heritage Landscape Supply and HindSite Software, makers of FieldCentral.

Dallas, TX...

August 15, 2023 3 min read

Enough is enough. I’m tired of hearing from too many contractors who are simply leaving money behind on the table, especially as install work trends down. So, hot take, here are 5 best practices to maximize your service work and make more money. 

July 27, 2023 5 min read

How easy is it for your irrigation business to find employees? What about retaining the ones worth keeping? 

May 11, 2023 4 min read

If you own or manage an irrigation business, you know that scheduling work visits can make or break your business. Efficient scheduling means you can get more work done with the team you have, complete jobs more quickly, and make more money. But if you're not organized, you could end up wasting time, missing appointments,...

April 26, 2023 3 min read

You are a professional irrigation contractor. That means you know much more about putting pipe, valves, risers, and rotors in the ground than we do (and if not, talk to IrriTech Training

April 10, 2023 1 min read

If you’re an irrigation contractor interested in providing incredible customer service while also generating more service and repair revenue, then we have the resource for you. Download this Irrigation Inspection Checklist to easily identify and present potential problems to your customers and schedule any future repair or service work n...

March 31, 2023 4 min read

If you think last year was perfect, then you can just stop reading here. But if you think there was more you could do (more revenue, more margin, more time) - even with labor still being tight - then here’s some food for thought.

March 24, 2023 3 min read

Outfitting your technicians for success is more than having the right parts. Here are the 7 things you probably don’t stock in each of your trucks or vans, but should:

The “Non Standard” List

December 22, 2022 7 min read

At last December's Irrigation Show in Las Vegas, we partnered with Hunter and Irritech to host “Coffee With Contractors” which offered a special opportunity to network with other contractors and industry l...

November 28, 2022 4 min read

When you own a seasonal business, there are plenty of unique challenges you can expect to face. The most obvious challenge is maintaining a successful business during the off season. Just because you aren’t bringing in steady revenue year-round doesn’t mean you can’t work on other aspects of your business to make your busy season the best it can be.

September 23, 2022 2 min read

Last week we went over common customer retention mistakes and what your business can be doing now to set yourself up for success when the tides shift. Here’s a quick refresher of a few data points from last week'...

September 13, 2022 3 min read

Business is good, right? The rest of the year is booked out (and you keep thinking if only I had more guys I could count on). You’re probably even turning away work…

August 26, 2022 1 min read

There are a lot of essential parts to a sound estimating process, from finding the correct price points, to following up with prospects and winning the work. But one of the most overlooked parts is presenting your potential customers with a final estimate that covers everything necessary and breaks down your costs while still being under...

August 17, 2022 3 min read

As the talent war wages on (yes, sorry, pun totally intended), and inflation remains very real, your current and potential employees will expect increased wages. If you’re reading this, it’s almost guaranteed that you’ve already given raises, and are stressing about what to do next. 

August 11, 2022 3 min read

The Good: The latest reports show the lowest inflation rate since October 2021. 

December 14, 2021 1 min read

Being a good boss means being a good leader. The company needs a pilot. One who not only knows how to fly the plane but plans the route. A pilot who not only knows the mission but invites the passengers and crew along.

November 24, 2021 2 min read

Business owners' largest investment tends to be their business. Jack Brennan has some wealth-building tips. He intended them for mutual fund investors. I think they apply to you and your business. He wrote

November 12, 2021 3 min read

Don’t assume this year is going to be the same as the last twenty. Managing through inflation is a new game and requires enhanced scrutiny of business basics. The following are some things to consider.

October 27, 2021 2 min read

Small business owners are at a disadvantage when it comes to hiring employees. We don’t have the name recognition, the brand reach, or the human resources department with specialized recruiters. Irrigators and lawn & landscape companies need to offset our disadvantages. We have to sell what we have to offer. Let’s think about how we might do that. 

October 12, 2021 2 min read

Knowing when to let an employee move on is hard. Firing is crucial yet we don’t enjoy the process. That process of necessary endings is probably why they are such a struggle. Let's talk about how to make that decision and more easily come to terms with necessary endings.

February 11, 2021 4 min read

By Kurt K. Thompson, IrriTech Training, Inc

January 14, 2021 3 min read

By Kurt K. Thompson, IrriTech Training, Inc

July 28, 2020 2 min read

As Wu-Tang pointedly noted back in 1994: cash rules everything around us. And this couldn’t be more accurate for small businesses. So if that sucking sound you’re hearing is your cash flow, then please, read on.

April 14, 2020 8 min read

This is part two of a three part series on our 2020 Green Industry Benchmark Report. Read part one here.

April 09, 2020 9 min read

Last year our hometown Minnesota Twins baseball team hit 307 home runs, the most by any team in the long history of major league baseball. They won 101 games and made the playoffs, but got swept by the Yankees.

So this year, they decided to add more power to a team that was returning nearly everyone from that historic team. They signed Josh Donaldson, a 34 ...

March 11, 2020 3 min read

We hear it every year at our business summit and see it year after year in our Benchmark Report, the biggest issue facing the green industry is finding good employees. The Benchmark Report also shows how important training is for a business. 

February 14, 2020 1 min read

Using visual marketing or images to sell services is an incredibly effective method for any green industry business. It’s an industry whose benefits are visible and as you’ll find below, people would much rather see what your business can do.

January 17, 2020 3 min read

The world we live in keeps getting more and more hectic. And summertime only adds fuel to our bustling lives, which doesn’t help when your an irrigation or lawn care business trying to get a firm grasp of who your customer is. One way to sidestep this hurdle is to conduct customer surveys.

December 12, 2019 2 min read

A common question many green industry businesses are faced with is if they should take on holiday lighting in their off season.  Once the colder weather comes in (and if you don’t push snow), your business and it’s revenue comes to a halt.

November 15, 2019 3 min read

Owning and operating a lawn maintenance business as a family can be incredibly rewarding. It can be a gratifying experience to work alongside your family and to teach your children skills that can benefit them for years and years to come. 

September 11, 2019 3 min read

Two years ago we put together a collection of the best irrigation articles of 2017. We thought it would be a useful resource, where industry professionals could find a bunch of relevant information that would help their craft and their business.&nb...

August 28, 2019 2 min read

As a Minnesotan, I have an affinity for talking weather with people. It is a time honored tradition in our regional dialogue. Minnesotans are borderline obsessive about watching and talking about how incredibly hot, cold, rainy, snowy or sunny it is outside. Maybe it is because we have such surprising extremes - we have a common saying that "if you don't like the w...

August 02, 2019 2 min read

Hiring a new employee is both an exciting and nerve-racking time, especially with the current labor shortage facing the green industry. Being prepared for the different phases you may experience can help to ease the stress of the transition process.

June 20, 2019 7 min read

This interview was conducted as part of the 2019 Green Industry Benchmark Report. To learn more about the report, visit https://info.hindsitesoft...

May 31, 2019 3 min read

Whether you’ve had a website for 10 years or you’re a new lawn and irrigation business that’s looking to establish an online presence, there are a few best practices to follow when creating your domain name.

May 24, 2019 1 min read

An office manager can make or break a field service business. There are a certain set of skills and traits that make an office manager effective and your business operate smoothly.

May 10, 2019 3 min read

As an owner of a small green industry business there are probably times you wish you could add an extra hour or three to a day. We hear it from our customers all the time.  It can be difficult - especially during busy season - to find down time. Especially for businesses with less than a dozen or so employees. Whe...

April 26, 2019 3 min read

Many field service businesses are seasonal. For lawn maintenance, irrigation, landscaping and other outdoor service companies, they can only work when the weather permits them. That can be a scary proposition for a business that rely on having a recurring income coming from a regular customer base. For seasonal businesses,...

April 19, 2019 4 min read

When most people think about using social media for their commercial lawn maintenance business, they probably think about using it to build brand awareness. But there’s one platform you can use to actually improve you...

April 10, 2019 3 min read

As you prepare for your upcoming season, you know that some of your seasonal hires won’t be back this summer. Where will the rest of the team come from? The Green Industry’s labor shortage has been well-documented. This year’s Green Industry Benchmark Report revealed 92% of busines...

April 05, 2019 9 min read


Every year we ask hundreds of green industry contractors to answer more than 60 questions about their business operations and release the results in our annual Green Industry Benchmark Report. The Benchmark Report offers key insights into the practices of the...

April 02, 2019 7 min read


Every year we ask hundreds of green industry contractors to answer more than 60 questions about their business operations and release the results in our annual Green Industry Benchmark Report. The Benchmark Report offers key insights into the practices of the...

April 01, 2019 9 min read


Every year we ask hundreds of green industry contractors to answer more than 60 questions about their business operations and release the results in our annual Green Industry Benchmark Report. The Benchmark Report offers key insights into the practices of the...

March 20, 2019 0 min read

Before you go blasting out a bunch of mass text messages, check out the laws that protect consumers unsolicited communication and how you can make sure your green industry business is compliant.

March 06, 2019 4 min read

Like in all relationships, communication between your green industry business and your customers is key. Everyone prefers receiving the right amount of information at exactly the right time. Starting back with telephones, as technology emerges businesses will find ways to integrate these innovations into their operations....

February 20, 2019 3 min read

Feel like your field service business could be giving back to the community you work in a bit more? There are plenty of ways to give back to the community other than donating money. Not that giving money would be a bad way to give back.

February 15, 2019 3 min read

Field service businesses don’t have the same luxuries that large corporations have. Their marketing and advertising budgets can be legitimately a million times larger than small businesses. Think of iconic brands like Nik...

February 05, 2019 1 min read

There are A LOT of trade shows and expos for the green industry all over the U.S. and Canada. It’s tough to keep them all straight.

February 04, 2019 3 min read

McDonald's saw phenomenal growth in the 1970s after it decided to give its customers more options with its breakfast menu. Apple was almost bankrupt until 2001 when it released the iPod, expanding to a new market for hand-held tech devices and changing the cour...

January 23, 2019 0 min read

The human transition from nomadic hunting and gathering to agriculture and large settlements wouldn't have been possible without irrigation. So sit back and take in the fascinating history of irrigation.

January 18, 2019 0 min read

Is your lawn or irrigation business considering sending customer's text messages? If so, here are a few stats showing the benefits and public perception of business texting.

December 31, 2018 8 min read

 

December 18, 2018 4 min read

It’s a classic dynamic that we hear about all the time; the terrible boss and the lowly employee. Movies have been made, books written and thousands of articles and blog posts float around the internet about employees hating their boss. Odds are, you’ve had a boss that made your work days awful.

December 13, 2018 0 min read

 For your lawn and irrigation business to grow sometimes you need to inject some money into your operation. Here are some of the options you have to choose from.

December 04, 2018 4 min read

With less than a month left, 2018 is wrapping up. It’s time you and your green industry business starts looking towards next year and what may come of it. To help you prepare for what 2019 might bring, here are a handful of trends that will either emerge or continue to grow.

November 20, 2018 2 min read

Maybe you’re getting crushed by competition. Maybe you’re losing employees faster than you can hire them. Or maybe you’re just stuck in a rut and haven’t been able to grow as much as you would have liked to. All of these might bring you to ask yourself, should I hire a business consultant? Do I need outside help?

November 16, 2018 0 min read

Whether you're an irrigation veteran looking to brush up on your craft or a rookie looking for a simple breakdown - here's a pros and cons comparison of rotor spray irrigation heads.

November 09, 2018 5 min read

The holidays are approaching fast, snow is falling (at least where I'm writing this from), shoppers around the U.S. are about to trample each other over a $5 waffle iron

October 31, 2018 4 min read

I was just talking with my boss about the reasons why measurement and tracking is so important to, really, any business. Restaurants, software companies like us,

October 24, 2018 0 min read

The temps dropping and the days getting shorter can only mean one thing: winter is right around the corner. Last week, the National Oceanic and Atmospheric Administration (NOAA) release their weather predictions for the approaching winter. There's some interesting information for anyone in the business of pushing snow.

October 18, 2018 3 min read

Word of mouth has been the most effective way for most irrigation businesses to generate new leads for a long time. In our Green Industry Benchmark Report, we found that cu...

October 03, 2018 3 min read

Field service businesses need to consistently generate new leads in order to grow. Leads can come from salespeople calling out to customers, your field techs speaking with neighbors of current customers, referrals and, possibly the most important in the Digital Age we live in, your website.

September 18, 2018 4 min read

What is customer loyalty and how do you build it?  Actually the word loyalty means a lot of different things to different people. Think about it. It can mean being devoted, dedicated, faithful or tried-and-true. You can’t really make customers “loyal”.

September 11, 2018 3 min read

Selling commercial lawn maintenance and irrigation services isn’t easy. There’s a lot of competition for commercial properties. You’ve got national players like U.S. Lawns and Brightview, as well as your local competition all vying for the same properties. How do you compete for commercial properties? Communication is the key. Commer...

September 05, 2018 2 min read

Growing up, one of my best friends’ family owned a Bobcat dealership. With an almost unlimited assortment of skid loaders I was lucky enough to have plenty of experience whipping those machines around well before I was driving a car. So I knew from an early age how awesome these things are. I also know that every green industry owner...

August 31, 2018 3 min read

I don’t need to tell you that growth within a business is important. The difficult part for many green industry businesses is determining the steps they will take to bring their business to the next level. Luck...

August 23, 2018 3 min read

Your employees are the lifeblood of your green industry business. From the guys in the field delivering the service, to the office manager in the office making everything work, having an underperforming worker can hinder your business and productivity. Especially if you operate a small business, it’s imperative that every employee pe...

August 01, 2018 6 min read

For green industry businesses, there can be plenty of reasons that you would bring on a partner. Maybe you’re a lawn maintenance business that has reached capacity for accounts and you need more equipment to handle more customers. Or an

July 25, 2018 3 min read

When it comes to owning a small business, mistakes are bound to be made. With all of obstacles that appear along the way it can be easy for things to get lost in the shuffle. Whether you scheduled an appointment with a customer for the wrong day or lost a customer's paperwork, things happen and the silver lining of it all is that tho...

July 19, 2018 1 min read

With July - and Smart Irrigation Month - winding down, we thought we'd leave you with some water conservation stats and facts. Some of these are pretty startlingly and hopefully will leave you wanting to promote smart irrigation and water conservation all year round.

July 11, 2018 1 min read

H-2B visas are always a hot topic of conversation, especially for green industry businesses. Applying and obtaining one or many visas is not an easy or simple process. Most businesses that take this on hire a law firm or attorney to help them through all the steps.

June 30, 2018 0 min read

A week or so ago, we released our 2018 Snow Industry Benchmark Report - here are some of the highlights.

June 28, 2018 4 min read

 

About
Doug Borrowman
Owner
TD Business Ventures
www.tdbusinessventuresinc.com


TD Business Ventures have been serving Sylvan Lake since 1999 and deals in property asset...

June 26, 2018 3 min read

Customer loyalty tends to come from two things:

June 25, 2018 8 min read

From AquaLawn, AquaTurf and Aquatech to Rainmaker, Rainscapes and RainScapes (with a capitalized ‘S’)  to Advanced Irrigation Systems, Advanced Landscape Irrigation and Advanced Sprinkler Systems. I could keep going but I think the point’s been ...

June 19, 2018 2 min read

Let’s face it.  Building a company at all is hard.  You juggle so many different things during a single work day that at the end you are beyond exhausted.  Now try to do everything while also being environmentally conscious. (because let’s face it, it’s been one of the most prevalent business trends of the last decade)...

June 04, 2018 4 min read

For any business owner, having additional working capital can provide peace of mind. Knowing that you have business financing available can enable you to make necessary investments in your operations. In addition, it will allow you to avoid adversity, such as low cash flow, or being unable to afford necessary costs.

May 31, 2018 1 min read

Who doesn't like stats? Whether your running a lawn care, irrigation or

May 19, 2018 2 min read

Running a small business can be tricky. You want to keep your employees busy without underbidding jobs. But with inflation, the cost of living rising, and the hits your company may or may not be taking over healthcare, it may be time to increase prices. In fact, 80% of those surveyed in our

May 08, 2018 5 min read

About
Joe Holland
Owner
Majestic Lawn Care and Landscapes
www.majesticlawnandlandscape.com

Majestic Lawn Care & Landscape is a full service lawn, tree and landscape company serving ...

April 26, 2018 3 min read

The results of the services you offer are visible so it makes since to use this to your advantage whenever you possibly can. One of the best ways to do this is taking quality photos of your work. This can before and after or just after, the important part is that the images represent the level of work you offer day in and day out.

April 24, 2018 5 min read

About
Marta Scherer Garland
President
Greenland Landscape and Masonry
www.greenlandlandscapemasonry.com/

About Greenland Landscape and Masonry: Greenland Landscape and Masonry is owne...

April 17, 2018 5 min read

About
Benjamin Bodnar
Owner
Integrity Landscape Management
www.integritylawnpro.com

About Integrity Landscape Management: Founded in 2002, Integrity Landscape Management is a full service grounds mainte...

April 11, 2018 1 min read

From who uses it to how you should use it, understanding the social media landscape can be a huge benefit for your irrigation or lawn care business. Below is an infographic packed with the most recent Pew Research data and tips to help your business wrap its head around the always evolving platforms.

April 09, 2018 6 min read

About
Larry Bennett
Owner
B&B Lawncare
www.bblawns.com


About B&B Lawncare: B&B Lawncare is the ONLY Lawncare company in Wayne County, Indiana, to receive Angies List Super Service Award. B&B is a family owned and operated lawn ...

April 04, 2018 7 min read

 

Finding prospects (leads) that are a great fit for your business can be an arduous and complex process. Sales isn’t always a linear, step by step process. A prospect can move forward, backward, off track and back on track again. There are times when someone will search out your business, know exactly what they need and you may be able to have sold th...

April 02, 2018 4 min read

About
Eric Harding
Owner
Ridgeview Irrigation and Landscaping
www.ridgeviewlandscaping.ca


Ridgeview Irrigation and Landscaping specializes in taking irrigation and landscaping design to the nex...

March 28, 2018 5 min read

To create the 2018 Green Industry Benchmark Report we compiled and analyzed responses from nearly 300 professionals. A few of the questions asked for a written response beca...

March 21, 2018 7 min read

"Got Milk?" "Just Do It." "Breakfast of Champions" - a slogan can change a business. In some cases it has even saved a business. But where do slogans come from? What makes a slogan effective?

March 15, 2018 7 min read

 After looking at over 300 irrigation logos (a conservative estimate) we selected the 16 logos we thought were the best. And “best” when it come to a business’s logo can mean many things. It’s kind of like art, everyone has the right to their own interpretations, opinions, and taste. But with that sai...

March 07, 2018 1 min read

For this year's Green Industry Benchmark Report we were fortunate enough to hear from almost 300 professionals. We compiled the data from these responses into nearly 70 pages of critical industry insight that include 60+ graphs, charts and visuals. Here's a recap and breakdown...

March 02, 2018 1 min read

The digital and information age has caused lawn care and irrigation businesses to alter the way they operate on many levels. The area that probably changes the most - year after year - is marketing. There are more channels to reach your audience and gain customers than ever before. And that technology continues to shape the way your business is shown to the world.&...

February 27, 2018 2 min read

February 22, 2018 4 min read

Whether it’s for spring start-ups or winter blow-outs it’s likely flyers are essential to your irrigation business marketing. A fly...

February 16, 2018 1 min read

If you're not using legally-binding contracts in your irrigation business it's probably a good idea you start to. They're one of the

February 07, 2018 4 min read

The relationship between a customer and an irrigation business is pretty straightforward when it’s a simple installation. But it becomes a bit more nuanced when the relationship shifts from project-based to service-bas...

February 02, 2018 1 min read

The two are basically cousins in the family of finance. One keeps the books up-to-date and accurate for your green industry business. The other dives into the numbers and creates financial reports, projections and budgets. Whether or not your business needs one or the other or both, depends on its earnings, size and complexity. Of co...

January 16, 2018 0 min read

Winter is in full force. And that means that those who push snow are focused on making money. So we gathered some tidbits about the snow and ice management industry.

December 28, 2017 9 min read

 It’s not until you’re asked if you have a business card by someone when you don’t, that you feel the need to have one. Especially if you’re  owner of a lawn care company since it reflects - to some extent - not just your professionalism but your business’s, as well (as you’ll see in the last section). So we’ve collected ev...

December 18, 2017 0 min read

December 11, 2017 2 min read

Below you’ll find a lawn mowing calculator that hopefully helps lawn care business owners determine their price - or at the very least get a general idea of where it lands. During the early stages of its creation, I quickly realized (and not s...

November 27, 2017 3 min read

"Got Milk?" "Just Do It." "Breakfast of Champions" - a slogan can change a business. In some cases it has even saved a business. But where do slogans come from? What makes a slogan effective?

November 17, 2017 16 min read

After looking at over 500 lawn care logos (a conservative estimate) we selected the 19 logos we thought were the best. And “best” when it come to a business’s logo can mean many things. It’s kind of like art, everyone has the right to their own interpretations, opinions, and taste. But with that said, ther...

November 08, 2017 4 min read

Logos are everywhere you look. They’re on your shirts, your shoes, your car, your mower, they’re even on this web page you’re reading right now. We see them so often we rarely take the time to think about why that brand made that logo that way. So what makes a good

October 27, 2017 3 min read

October 24, 2017 4 min read

The flyer has been and (probably) always will be the go-to marketing ploy for lawn care businesses. A lawn care flyer is relatively cheap, easy to measure, flexible way to market your business to a large audience. But it’s only as effective as...

October 10, 2017 4 min read

Every lawn care business is different and even the relationship a business has with each customer can vary from one to another. And because of that, below you’ll find both a basic lawn care template and an advanced lawn care contract template....

October 05, 2017 4 min read

At its core, the relationship between a customer and a lawn care business is relatively simple. But it becomes much more complex and nuanced when you toss in all the...

October 01, 2017 5 min read

By Steve Schneiter, Pro Channel Manager, Rachio

3 easy steps to make more money with winterization promotions.

Get ahead of the slow season! Just because there's a chill in the air and th...

September 15, 2017 1 min read

If you're an owner of an irrigation or lawn care business, you’re likely well aware of the labor crunch that’s been impacting the i...

September 12, 2017 3 min read

Whether you are just starting your lawn care business or are a seasoned veteran, I'm sure that saving money never seems to fall too low on the totem pole of prioriti...

September 10, 2017 0 min read

A lead is only valuable if you can determine if they meet a certain set of parameters that make them a good match for your irrigation business. From having a budget that doesn’t align with your price to an inconvenient location, a ne...

September 06, 2017 2 min read

Change is inevitable but growth is optional. These words apply to not only life but the business world, as well. Just when things are going somewhat smoothly, a key piece of equipment breaks or your tech's vehicle develops a radiator leak. Change just happens and some things are out of our control. Yet growth is optional and we can d...

August 25, 2017 3 min read

Irrigation business owners inherently have an entrepreneurial mindset. But busy days of making sure everything's running smoothly and handling any issues that may arise doesn’t leave much time to be a ...

August 19, 2017 1 min read

Company culture (also referred to as organizational culture) is one of those buzzwords that exudes corporate stiffness and can cause most people to roll their eyes. But if you can get pass that, you notice the massive, overarching impact it can have on your lawn ...

July 28, 2017 1 min read

It's likely that your irrigation or lawn maintenance business has used subcontractors (i.e. independent contractors) in the p...

July 26, 2017 4 min read

Did you know that only 22% of people are price sensitive?  That means that 78% of people don’t use price as their main motivator for purchasing. Your irrigation or lawn maintenance business has the opportunity to prove your worth through your work - which is the way it should be anyways.

July 14, 2017 5 min read


Back in March we compiled the best green industry article of the year (so far). This past month at HindSite Software, we began noticing a bunch of well execute irrigatio...

July 12, 2017 0 min read

Whether it's a neighbor's lawn, your own or one of your customers - we've all seen grass that's been beaten up by some sort of turfgrass disease. Your lawn care or

July 07, 2017 2 min read

When you first get your irrigation business going on social media there are a few things you should and shouldn’t do. From not getting political to offering a discount every now and then, here are the social media do’s and don’ts for your business.

June 30, 2017 0 min read

Whether you own an irrigation or a HVAC business or any other kind of field service business, there's a chance your employees are put in potentially dangerous situations every day. From practical training to recording and learning from every accident - here's what you can do to promote a safe and productive workplace. 

June 29, 2017 1 min read

In the U.S. turfgrass (or as most call them, lawns) covers roughly 40.6 million acres. That's about the same size as the cheese-loving state of Wisconsin. So it's not surprising there's an entire industry that thrives on this patch of green - from irrigation to lawn care and every...

June 23, 2017 13 min read

Last weekend while at a buddy’s bachelor party, I left my $170 sunglasses on the bus that was driving us around to the local watering holes. Who knows what caused my lack of respon...

June 16, 2017 4 min read

For some, starting a business is a dream, an intimidating one, but a dream nonetheless. Getting all the necessary affairs in order is not a leisurely undertaking. And this is the same for a field service business<...

June 14, 2017 0 min read

Giving freshly cut grass a run for it's money, taking in a deep waff of mulch might just be the best thing to go through pathways when working on a yard. But using it can be hit or miss. As horticulturist William Fountain says "Mulching is one of the best things that we can do for plants in our landscapes or one of the worst things w...

June 09, 2017 0 min read

As a small business owner you know that great employees can make your life easier. But how well you hire runs parallel with how well you develop employees. The growth of an employee can also mean the growth of your field service business.

May 26, 2017 0 min read

Racking your brain over a bunch of numbers probably isn't your favorite pastime. But as a lawn maintenance business owner you know that measuring and analyzing certain metrics can provide crucial insights and a competitive advantage for your business.

May 19, 2017 0 min read

For field service businesses, optimizing your schedule can plug wasteful inefficiencies and increase productivity. Tightening up any part of the scheduling process will like produce in some way or another. So here are four scheduling tips to boost your field service business.

May 17, 2017 4 min read

Your day is set. Your routes are optimized. Your crews are cruising through the work. Then before you know it your fine-tuned operations gets a last-minute-cancellation wrench thrown into it.

May 04, 2017 0 min read

As a field service business owner you know that great employees are everything. Not only do they improve business through productivity and professionalism, they can ease the burden on you, the owner. And it all starts with putting the right people in leadership roles. The responsibilitie...

April 27, 2017 1 min read

As the days get longer, the weather gets warmer - you know business is about to get crazy busy. Whether you’re a lawn maintenance, irrigation or any typ...

April 25, 2017 5 min read

Product cost for a lawn care business is a major expense that - in turn - affects their profit margins. Some of our customers have said how negotiating product prici...

April 21, 2017 1 min read

"How can I get [customer's name] to pay their bill on time?" Whether you're a HVAC, irrigation or lawn maintenance b...

April 12, 2017 0 min read

Here at HindSite Software, we're big proponents of customer survey's. They offer an endless amount of insights into our operations and customer satisfaction. If your green industry business isn't learning from your customers,&nb...

April 06, 2017 0 min read

Our 2017 Green Industry Benchmark Report showed that 72% of green industry business owners are a part of a peer group. These groups aren't just about people getting together to BS, there are real life advantages.

March 31, 2017 1 min read

When you own a lawn maintenance business, a mower isn’t merely a purchase, it’s an investment. And like any business investment, choosing the right walk behind mower requires research and comparing all the options. A good place to start understanding the strengths and weakne...

March 21, 2017 5 min read

To create the 2017 Green Industry Benchmark Report we compiled and analyzed responses from over 250 professionals. A few questions asked for ...

March 16, 2017 1 min read

For this year's Green Industry Bench Report we were fortunate enough to hear from over 250 professionals. We compiled the data from these responses into nearly 60 pages of critical industry insight that include 60+ graphs, charts and visuals. Here's a recap and breakdown of the most notable stats. You can download the full report at the end of this page.

March 14, 2017 5 min read

As Winter Storm Stella hammers the Northeast with 2 feet of snow in some areas, we wanted to be of some help 1,000+ miles away. So we’ve compiled some of the best green industry articles of 2017 through the first two and half months for those of you snowed in and looking for some useful ...

March 09, 2017 0 min read

It's one thing to hire good employees but tapping into each persons potential is a whole other skill. Here are a few tips for your green industry business to get the most out of every employee.

February 28, 2017 3 min read

Last week we posted an infographic about how your green industry business can create effective email marketing and that its 3,800% ROI can boost your bottom-line. But your email marketing is on...

February 24, 2017 0 min read

Most (84%) small lawn maintenance businesses don't use any type of email marketing even though it's cheap, easy and surprisingly effective. Here's some insight into why and how you can create an email campaign that turns leads into customers.

February 16, 2017 0 min read

Changes from implementing new technology can seep into every nook and cranny of your business. The same goes for field service software and no one is affected more than the Office Manager and the Owner. Understandably, this can sometimes cause resistance. But they're also the ones to reap the most benefits on...

February 14, 2017 3 min read

The idea of marketing your green industry business in the digital space is pretty easy to understand and comprehend. But when it comes to digital marketing terms, it can get confusing - in a hurry. This confusi...

February 09, 2017 0 min read

When customers don't feel appreciated they'll likely end up leaving. Here are 5 ways to show them some love and keep loyal, revenue producing customers.

February 07, 2017 3 min read

The offseason is a great time for your lawn maintenance business to review your marketing activities, your marketing strategy, and make a plan that can get things moving before business gets busy.

February 02, 2017 0 min read

Before going through the process most owners think naming their lawn care business will be a breeze. But eventually  they come to learn that it's much more daunting than they thought. Every company, no matter the industry, wants that name that grabs customer's attention and never lets go. Here are 5 steps to help you find just that. 

January 26, 2017 0 min read

Aside from the largest companies, most lawn maintenance businesses don’t need an aggressive marketing budget. By combining a few of the below tactics with the always trusty truck signage, y...

January 24, 2017 6 min read

YouTube is possibly the most versatile platform the information age has produced. From music and viral videos to news and how-to videos, it’s 819 billion hours of content has something for everyone – no matter their walk of life.

January 18, 2017 0 min read

You can't change the weather but you can change what you get done when the rain comes. Here's a list of 5 productive things to do when mother nature isn't cooperating.

January 12, 2017 0 min read

For the last handful of years, not only are lawn maintenance businesses having trouble finding employees but when they do, their new hires end up being subpar. So here are 5 traits to look for when hiring lawn maintenance employees.

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