When you're considering adding a software system to your green industry business, it can be difficult to determine the exact benefits your business will receive. Implementing field service software can make an amazing difference in your business' bottom line by increasing client confidence, automating everyday tasks, tracking service calls and providing better management of your sales and marketing dollars. Here are a few ways that an integrated software system will help raise your green industry business to the next level:
Creates a more professional public image. If all your competitors are using field software solutions to improve their bottom line, it makes paper invoices in an aluminum canister look less than professional. When you're able to pull up client records, information about prior services or accounting information on your tablet during a service call, it creates the appearance of an amazing level of professionalism for your business. As we all know, a more professional appearance helps build client trust and confidence in your business, which translates into more referral business.
Provides significant amounts of detail at your fingertips. Having additional details available to your service technicians means that they're aware of past problems, client issues or repairs that have been tried in the past which have been unsuccessful. From details about obstructions or problem areas at a client's site to photos and GPS coordinates to record exact conditions and locations, service business software gives you the ability to track your technicians' movements and activities, helping you set up the most efficient job routing. You can also keep your clients more up-to-date on exactly when to expect their service visit.
Saves time and effort. By integrating a software system with your accounting software, you can automate sending invoices to your clients. Field service software also allows you to set up automatic reminders for additional service calls. By automating your regular business practices, you'll find you have far more time to focus on what you do best - serving your customers, running your business and growing its reach to help you meet your goals. It also gets you away from the headache of repeated back office tasks to spend more time on your favorite hobbies and family matters.
Keep all your paperwork up-to-date. From quotes to work orders to invoicing, nothing drives office staff as crazy as trying to track down half-completed or missing paperwork. By setting up your green industry business with an integrated software system, all the paperwork is completed and ready to send to your client before your service technicians leave the job site. Next time your client calls with an issue, your office staff will have everything they need at hand and ready to go, without having to read your technician's bad handwriting or crumpled papers and helping you avoid embarrassing billing errors.
Better management of sales and marketing efforts. By implementing an integrated field service software system, you can provide details on upcoming promotions and specials, schedule future service visits and provide automated reminders to your clients. An integrated software system also helps you manage sales leads in all stages of the sales cycle and keep track of when to focus your marketing dollars on which prospects.
Now that you've had the opportunity to see how field service software helps improve your business, why not see what we can do for you? Take a couple minutes to view our software demonstration video on our site or contact us today for more details about how the HindSite Solution can build a promising tomorrow for your business.
If you'd like a more detailed guide to purchasing software for a lawn maintenance business, check out our eBook!
