It’s summer time! Pools are up and running and we can bet there are many fixes to be made, many pools to be cleaned, and many customers to be helped. Your pool service management software is there to make all of this a little bit easier, but are you getting the most out of it? Below are 3 tips to help you get the most out of your field service software.
- Use the Software – Okay, we know you are thinking “well duh!”, but what we mean is use the software to its full potential. You’d be surprised how many of our customers only use the bare essentials of the software. Eventually they find out something else the software can do for them and they grow to love it even more. Software is a huge time saver, and spending a few days or a week getting to know more features of your software will save you tons in the long run. Not to mention save you on medicine for all those headaches you will
avoid. So ask your software provider what other things their software offers. - Use the History – Any quality field service software will give you a customer’s history. Look up a customer’s history before you head out to the job site. See what was done last year. Not only will you be prepared knowing what has previously been done, your customers will appreciate having a tech who knows their property and what they are talking about.
- Run and Test Your Back Ups – We cannot stress this enough to our customers and so we must stress it to you as well. You never know when a server will crash, a pipe breaks in your office, or you are burglarized. Backups ensure if one of these crappy situations happen, you are not completely screwed. Your information is your everything. It’s the power you hold over other competitors, because really no one else knows your customers like you do. So don’t just run them, but test them! Be sure they are working correctly to save you from a whole lotta trouble.
These are just three ways to make your pool service management software more beneficial for your company, but they can really go a long way. We suggest you ask your software provider what else the software can do for you. If they are a truly great software company, they will offer you ways to use the program that will benefit your company and not cost you extra. The software company you work with should only succeed if you do, so call today to find out how you can succeed with your pool service management software.