Sometimes when people get the basics down of a software program, they settle. The program does the basics and that is enough for them. This is fine for most companies, but do you want to be like most companies? Or would you like to go above and beyond and reach a higher potential?
- Attach Files – Attach floor plans or contracts to the work order out in the field. It gives your employees an upper hand out at the job site. This way they know what they are getting into and they look more professional for being prepared.
- Use the History – This is great for CRM, or contact management. By using a history feature, you are able to track customer’s entire time with your company. You can see when they were last serviced or what was done during the last service. Again, this shows your customers your professional side by proving you are knowledgeable and care about them.
- Contract Billing – Most of your customers are not just one time customers. Make the billing process one step easier by having your maid software create an invoice automatically each month or however so often you bill and clean. This will cut back on both time and costs because it is all paperless!
We could probably go on and on about tricks your maid software holds to make your job easier or more efficient. We suggest you call your field service software provider and ask them about more features you can utilize. It’s simple really. Get more value by using more features!