Integrity is doing what you say you will. A companys' appearance and culture is one of its’ biggest selling points. When customers see you as a stand up company, who respects them and their time, they will be more likely to become a repeat customer. Being punctual is a great way to show customers you are dedicated. Punctuality is simple enough with the help of service business management software.
Below are three simple ways to use your service business management software to make you more punctual, and therefore a more credible, company:
- Put it on the schedule – Make sure to mark down appointments as soon as you make them. This way they do not slip through the cracks.
- Use routing features – Use the routing features your service business management software has. This will ensure that you or your techs have directions, reducing the chance of getting lost and being late.
- Set reminders – If your service software has it, set a reminder to pop up the day before or morning of your appointment. In case you forget to check your schedule, these little pop ups act as great reminders!
Being punctual has many benefits! It shows you have integrity. It shows you are responsible enough to make it to jobs on time and that you are respectful of your customers. Follow these three easy tips to ensure you are always accountable!