Welcome to 2014! If you’re like me, you set a lot of goals for your business that look pretty easy to achieve today, a week into 2014. But as we move closer to 2015, you may find that these goals fade into the background as your day-to-day tasks take priority. So how do you ensure that you follow through on the business goals you’ve set at the beginning of the year?
Turn to work order software. Work order software helps you track and manage every work order in your business from a customer call to payment. But it also helps you achieve your annual business goals. Here’s how:
Save You Time So You Can Focus on What Matters - One of the things I always hear from our customers is how much more time they have thanks to our work order software. Before using software, they’re using paper process, which are terribly inefficient. Everything from scheduling to invoicing takes significantly longer with paper. I’ve literally heard a contractor say work order software saved his marriage; he was spending so many nights and weekends preparing invoices, that he was rarely seeing his wife and kids, and his marriage was on the verge of collapse.
Work order software can definitely save you time by turning your paper-based processes into efficient electronic ones. By turning your inefficient paper processes into efficient electronic ones, you will spend less time on paperwork and more time working toward whatever business goals you’ve set for 2014.
Make You More Efficient – and Profitable – At HindSite, we spent a lot of time and money this past year making our business more efficient and scalable. We’re at a stage where we’re experiencing significant growth and the subsequent growing pains associated with that growth. So we’ve invested in technology like marketing automation software and support software that enables us to get more done without spending adding considerably more people.
Work order software can have the same effect. Just ask Dennis Hoffman from Grasshopper Irrigation. According to a recent case study we did with him, our work order software significantly improved his efficiency and profitability: “I have increased sales by over 500K due to the little idioms that used to be left off of work orders before HindSite.”
If you have a profitability goal in 2014 (and I hope you do), then work order software can help you achieve that goal by making your business more efficient.
Enable You to Be Measure Your Progress – If you’re setting goals, I hope they are SMART goals – Specific, Measurable, Attainable, Relevant and Timely. A key part of any SMART goal is that they be measurable. Work order software can help you measure your goals by making it easy to collect, store and retrieve data throughout your business.
As an example, let’s say you want to measure a customer satisfaction score. One way you could do that is to send an email after every service (using a service business marketing solution like HindSite Connect) asking your customers to rate you on a simple 5-point scale. Then, average all those scores to get your customer satisfaction score.
Without work order software to collect and store those responses, it would be nearly impossible to measure a customer satisfaction score. But with work order software, it’s fairly simple to do.
Those are just three ways work order software can help you achieve whatever your business goals are in 2014. By installing and using work order software, you’ll be well on your way to achieving your goals in 2014.
Looking for other ways to improve your business this offseason? Check out our eBook, 10 Ways to Improve Your Business This Offseason.
