Software is to the field service industry what shoes are to a runner- essential to compete well. Have you been trying to run your field service business without “shoes”? Field service software can make your life sane again. If your business is starting to feel too hard to manage, or even if you just want more productivity and free time, software can help. All types of field service businesses, from roofers to snow removers can get these 5 benefits from software:
1. Decrease stress of daily tasks
In the field service industry, we have employees traveling all over, equipment everywhere, and paperwork flying. Field service software gets rid of your tornado of paperwork and organizes your entire business in one easy place. Just a few clicks and you know where everybody is, what they’ve gotten done, how much revenue you’ve earned and lots more. Hindsite software even has a “Daily Must Do” function that guides office staff or executives through their tasks to make sure they’ve straightened everything out each day. Imagine yourself, seated at your computer or checking your mobile device and having instant access to everything you need to run your business well. It’s the key to empowering you and taking the stress out of running your business.
2. Get home earlier with automated invoices and billing
Sometimes we entrepreneurs can get stuck in the office late, trying to make sure all the invoices and bills are getting out to customers (because otherwise we'll never get paid). We fiddle around, trying to find all the information we need, but it seems to take forever! On the other hand, with field service software, the technicians enter all the information needed while they are doing the work, and with one click, everything is transferred over to Quickbooks directly onto the invoice and billing forms. No more illegible notes or re-typing everything. Now someone just proofreads the form quickly and sends it to the customer. Voila! Just a couple clicks and you’re done.
3. Have happier customers
Field service software allows you to keep all your customer information at your fingertips- multiple phone numbers, emails, and custom fields for security codes, property info, etc. You’ll never have to ask customers what you did for them in the past or what model was installed, because you will have all their information stored and organized for easy access. Wowing your customers with extra-personal service couldn’t be easier when you have this type of software.
4. Reduce your office workers' stress
There’s not much that’s worse than working in an office full of half-done paperwork scattered everywhere. And who wants to chase down Billy Bob to try to get his work orders and hound him for the missing information to make an invoice? With field service software, the paper work is gone. Billy Bob has to enter all the information on the job site. Via the wonders of the internet, your office staff has all his info immediately and then within a couple clicks, the invoice is sent to the customer. Nothing lowers stress like having everything organized, easy and in one location.
5. Drastically increase productivity
With this type of software, you can easily track who is doing what, how long it took them and how productive they were. Accountability is key in keeping your workers productive. With a few incentives, you can encourage and reward your employees to do their jobs well and become as productive as possible. Not only that, but when your workers only have to fill something in once and the information is automatically transferred where it needs to go, you will save hours and hours of work. The software does the work for you! I’ve seen so many companies save hours and hours of work per week with our software. You can save all that time and money for your company too.
Field service software can bring your business up to the next level. It makes you more organized- freeing you from unnecessary stress and errors. As you wow your customers with great service, you’ll be freeing yourself from money-wasting slip-ups and hours of mundane tasks. Step into the future with software that sets you up for success.
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