HindSite Blog

What is customer loyalty and how do you build it?  Actually the word loyalty means a lot of different things to different people. Think about it. It can mean being devoted, dedicated, faithful or tried-and-true. You can’t really make customers “loyal”.

Selling commercial lawn maintenance and irrigation services isn’t easy. There’s a lot of competition for commercial properties. You’ve got national players like U.S. Lawns and Brightview, as well as your local competition all vying for the same properties. How do you compete for commercial properties? Communication is the key. Commer...

Growing up, one of my best friends’ family owned a Bobcat dealership. With an almost unlimited assortment of skid loaders I was lucky enough to have plenty of experience whipping those machines around well before I was driving a car. So I knew from an early age how awesome these things are. I also know that every green industry owner...