HindSite Blog

February 10, 2016 4 min read

By Taylor Tuomie

“The chat feature has become the leading contact source, as 42% of full-service customers indicate using a live online chat feature vs. email (23%) or other social media forum (16%). Additionally, online satisfaction is highest among customers who use the ...

February 08, 2016 4 min read

By Taylor Tuomie

 

“Did you know that 68% of customers leave because they feel the company is indifferent to them? Not because of slow service, not be...

February 05, 2016 4 min read

 

By Taylor Tuomie

Super Bowl 50 is now just a few short hours away. Get the deep frier out, buy the beer, come up with your best excuse to show up late(or not at all) on Monday and get ready...