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August 16, 2012 2 min read
Tickler Files are the dispatcher’s, and the company’s, best friend when it comes to finding that little extra profit. A “Tickler File” is a place where information on the customer is stored that can be used by the service provider at a later date to make more profit.
Things such as model or serial nu...
August 15, 2012 2 min read
We all make side notes. We make them in the shower, in our cars, at the office, at home watching tv - the list goes on and on. Usually our notes are supposed to act as reminders for a later date such as: Don’t forget to get dog food or remember to call Steve before the weekend. The problem with the notes we make...
August 10, 2012 1 min read
I don’t know about you guys, but slow computers can really affect my whole day. I have too many things going on to wait for the box under my desk to chug along (plus low patience levels don’t help my mood).
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