See how HindSite simplifies the entire process so you can save time, deliver a better customer experience and regain control of your business.
August 20, 2012 2 min read
This week’s blog series focused on efficient dispatching. We have discussed everything from what characteristics and skills a dispatcher should have, to what kind of tools dispatchers should be using to make the company more efficient. The final advice we have for efficient dispatching comes from HindSite’s own smart ...
August 16, 2012 2 min read
Tickler Files are the dispatcher’s, and the company’s, best friend when it comes to finding that little extra profit. A “Tickler File” is a place where information on the customer is stored that can be used by the service provider at a later date to make more profit.
Things such as model or serial nu...
August 15, 2012 2 min read
We all make side notes. We make them in the shower, in our cars, at the office, at home watching tv - the list goes on and on. Usually our notes are supposed to act as reminders for a later date such as: Don’t forget to get dog food or remember to call Steve before the weekend. The problem with the notes we make...