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June 05, 2012 1 min read
It’s easy to be mediocre. You go out, do a job, give customers a bill, and leave. You did your job, right? You completed it in a timely manner and were polite enough, and that’s fine. But do you want your company to be known as just okay? Wouldn’t you rather be talked about as the company that “<...
May 31, 2012 2 min read
Sales are the blood of your company. You sell your service, your products, and even yourself. It’s how you make your profit and succeed. Therefore, every employee is a sales person (even if it’s not in their job description).
Who spends the most time with your customers? That’s right, your techs....
May 30, 2012 2 min read
We at HindSite say this all the time. Knowledge is power, my friends. And it rings true, especially for those in business. As Benjamin Franklin once said, “An investment in knowledge pays the best interest.”
One great thing (or challenge, depending on how you look at it) about the field service industry ...