See how HindSite simplifies the entire process so you can save time, deliver a better customer experience and regain control of your business.
June 26, 2012 1 min read
Most of the time, we in customer service consider complaint calls a bad thing. A customer calls in angry or upset by the service they received and usually wanting it fixed or compensated. While it’s not good to have a lot of complaints, it actually can be a good thing for your business to have a few complaints.
June 22, 2012 1 min read
Integrity is doing what you say you will. A companys' appearance and culture is one of its’ biggest selling points. When customers see you as a stand up company, who respects them and their time, they will be more likely to become a repeat customer. Being punctual is a great way to show customers you are dedicat...
June 21, 2012 1 min read
We know, we know! Our last post was just about the official first day of summer and the summer solstice. And we meant every word of it...