HindSite Blog

June 26, 2012 1 min read

Most of the time, we in customer service consider complaint calls a bad thing.  A customer calls in angry or upset by the service they received and usually wanting it fixed or compensated.  While it’s not good to have a lot of complaints, it actually can be a good thing for your business to have a few complaints.

June 22, 2012 1 min read

Integrity is doing what you say you will.  A companys' appearance and culture is one of its’ biggest selling points.  When customers see you as a stand up company, who respects them and their time, they will be more likely to become a repeat customer.  Being punctual is a great way to show customers you are dedicat...

June 21, 2012 1 min read

We know, we know!  Our last post was just about the official first day of summer and the summer solstice.  And we meant every word of it...

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